Fri Mar 24, 2017 7:40 pm by DKaufman
I am wondering if anyone who has a CyTOF 1, has purchased and successfully hooked up a Super Sampler. I have followed the instructions that came with the sampler to download the software and connect the tubing and serial cable. But I think I may not have the CyTOF on the correct settings. The instructions are biased toward the Helios and CyTOF 2 and so when it shows the settings under the Devices tab for the Syringe Pump for CyTOF 2, the drop down should be empty and set to COM5.
Once I close the CyTOF software page, configure the device through the Super Sampler software and push initialize, I continually get a error message saying the port 5 is not available. Then another error message comes up that says "Unhandled exception has occurred in your application." I have tried multiple other ports with the same error.
Any thoughts or suggestions would be greatly appreciated!
Thanks,
Dawn